Dear clients and visitors,


In accordance with preventive protective measures against further spread of the virus COVID-19, we would like to inform you that:


- new working hours of all branches are from 9.00 AM to 1.00 PM

- our branches will not work on Saturdays

- teller desk facilities in Ruski Krstur and in Clinical Centers in Novi Sad and Sremska Kamenica are closed, and the working hours of the Branch in Kikinda is from 9.00 AM to 2.00 PM


Stay Healthy,

Your Erste Bank

Mastercard Gold debit card

Enjoy premium benefits by using the Gold card

  • Withdraw cash at all ATMs in Serbia without a fee
  • Free insurance of your choice
  • Possibility of using the card for online payments
Key numbers

Fee for cash withdrawal abroad

0% at Erste Group ATMs

Cash withdrawal fee

RSD 0 at all ATMs in Serbia

Account maintenance fee

RSD 595 per month

With MasterCard Gold debit card:

  • Withdraw cash at all ATMs in Serbia and abroad, free of charge
  • Choose one of free types of insurance we offer with the card:
  • travel, family travel, roadside assistance, property, flight delay and luggage loss
  • Use the services of internet and mobile banking free of charge
  • With this card, you have the priority pass at the teller desks of the branches with a queue management system
  • Enjoy the VIP environment:
  • MasterCard Gold debit card provides access to the benefits of the Business Club of Nikola Tesla Airport
  • Secure online payments owing to the benefits offered by MasterCard Secure Code
  • Use the benefits of MasterCard Elite programme
  • Fast and simple payments by using contactless functionality
  • Withdraw cash at Erste Group ATMs without a fee (in Montenegro, Croatia, Austria, Hungary, Czech Republic, Slovakia, Romania) 


Do you want a Mastercard Gold debit card? Book an appointment

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