Personal data collection
Collection of personal data when browsing the pages of Erste Bank a.d. Novi Sad (www.erstebank.rs) website (hereinafter: web pages) is anonymous and personal data which may enable your personal identification, such as name and surname, address, telephone number or e-mail (hereinafter: personal data) are not collected.
You will be notified when we need your personal data for the purpose of providing a service or executing a required transaction. Personal data collected through web pages may include your name and surname, TIN, company or organisation name, address, telephone number, e-mail, employment data, payment card and other data if necessary. Erste Bank a.d. Novi Sad (hereinafter: the Bank) automatically collects data on your computer. These data may include your IP address, browser type, domain name, time of access and addresses of web pages.
The Bank uses these data for the purpose of offering its services, maintaining and improving their quality and collecting statistical data related to the use of its web pages.
The Bank processes the collected data for the same reason they have been provided, i.e. for the purpose of analysing the visits to the web site and providing adequate information to its clients on products and services it offers. Also, the Bank may use the collected data in order to improve customer service, simplify the use of the web page by eliminating the need to re-enter the same data, as well as with the purpose of adjusting the web page to your needs and interests. The Bank does not sell, rent or borrow the personal data of its users of web pages to third parties and protects them from unauthorized access. The Bank may forward your personal data to reliable business partners for certain purposes, such as statistical analyses, user support or similar. In such cases, the Bank will prohibit its business partner from using your personal data for any other purpose except for the agreed one, and will bind the business partner to keep the confidentiality of your personal data.
By entering your personal data in the given fields on the web pages, you confirm that you have voluntarily made your personal data available and that you allow their use for the purpose for which the data are provided.