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Private clients

General Terms of Business and other documents

GENERAL TERMS OF BUSINESS PDF (484 KB)
GENERAL TERMS AND CONDITIONS OF PAYMENT SERVICE TO CORPORATE CLIENTS PDF (210 KB)
GENERAL TERMS AND CONDITIONS OF PAYMENT SERVICES TO ENTREPRENEURS PDF (160 KB)
GENERAL TERMS OF PROVIDING PAYMENT SERVICES TO PRIVATE INDIVIDUALS AND REGISTERED FARMS PDF (180 KB)
GENERAL TERMS AND CONDITIONS OF E-MONEY ISSUANCE AND VISA ELECTRON GIFT CARD USE PDF (919 KB)
GENERAL TERMS OF EXECUTING SINGLE PAYMENT TRANSACTIONS PDF (136 KB)
CUT-OFF TIMES OF DELIVERY AND EXECUTION OF PAYMENT TRANSACTIONS FOR ENTREPRENEURS AND CORPORATE CLIENTS PDF (200 KB)
CUT-OFF TIMES Of RECEIPT AND EXECUTION OF PAYMENT TRANSACTIONS OF PRIVATE INDIVIDUALS AND REGISTERED FARMS PDF (410 KB)
PRIVATE INDIVIDUAL AND REGISTERED FARMS PRODUCT AND SERVICE PRICE LIST VALID FROM PDF (602 KB)
ENTREPRENEUR PRODUCT AND SERVICE PRICE LIST PDF (591 KB)
CORPORATE PAYMENT SERVICE PRICELIST - Valid from 1.7.2018 PDF (524 KB)
PRODUCT CATALOGUE FOR CORPORATE CLIENTS OF SMALL ENTERPRISES AND ENTREPRENEURS DEPARTMENT PDF (600 KB)
PERSONAL DATA PROCESSING PDF (116 KB)

Documents related to the prevention of money laundering

Program za sprečavanje pranja novca / Anti money laundering program PDF (248 KB)
ALM questionaire PDF (160 KB)
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