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Dear clients and visitors,

 

In accordance with preventive protective measures against further spread of the virus COVID-19, we would like to inform you that:

 

- new working hours of all branches are from 9.00 AM to 1.00 PM

- our branches will not work on Saturdays

- teller desk facilities in Ruski Krstur and in Clinical Centers in Novi Sad and Sremska Kamenica are closed, and the working hours of the Branch in Kikinda is from 9.00 AM to 2.00 PM

 

Stay Healthy,

Your Erste Bank

Private clients

General Terms of Business and other documents

GENERAL TERMS OF BUSINESS PDF (221 KB)
GENERAL TERMS OF BUSINESS - VALID FROM 21.08.2019. PDF (465 KB)
GENERAL TERMS AND CONDITIONS OF PAYMENT SERVICE TO CORPORATE CLIENTS PDF (127 KB)
GENERAL TERMS AND CONDITIONS OF PAYMENT SERVICES TO ENTREPRENEURS PDF (131 KB)
GENERAL TERMS OF PROVIDING PAYMENT SERVICES TO PRIVATE INDIVIDUALS AND REGISTERED FARMS PDF (150 KB)
GENERAL TERMS AND CONDITIONS OF E-MONEY ISSUANCE AND VISA ELECTRON GIFT CARD USE PDF (919 KB)
GENERAL TERMS OF EXECUTING SINGLE PAYMENT TRANSACTIONS PDF (65 KB)
INTEREST RATE ON SAVINGS - VALID FROM 10.01.2020. PDF (440 KB)
CUT-OFF TIMES OF DELIVERY AND EXECUTION OF PAYMENT TRANSACTIONS FOR ENTREPRENEURS AND CORPORATE CLIENTS PDF (200 KB)
CUT-OFF TIMES Of RECEIPT AND EXECUTION OF PAYMENT TRANSACTIONS OF PRIVATE INDIVIDUALS AND REGISTERED FARMS PDF (410 KB)
PRIVATE INDIVIDUAL AND REGISTERED FARMS PRODUCT AND SERVICE PRICE LIST PDF (651 KB)
ENTREPRENEUR PRODUCT AND SERVICE PRICE LIST PDF (669 KB)
CORPORATE PAYMENT SERVICE PRICELIST - VALID FROM 02.12.2019 PDF (562 KB)
PRICE LIST FOR CORPORATE CLIENTS OF SMALL ENTERPRISES AND ENTREPRENEURS DEPARTMENT PDF (676 KB)

Documents related to the prevention of money laundering

Program za sprečavanje pranja novca / Anti money laundering program PDF (248 KB)
ALM questionaire PDF (160 KB)
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