We are part of Erste Group

One of the leading financial institutions in Central and Eastern Europe,
with a 200 year long tradition

About us

We are a Bank for everyday things, once in lifetime things, and everything in between. We help people dream big, achieve more, fulfill their hopes and realize their ambitions.

We enable businesses to thrive and economies to prosper. We recognize individual and teams talents and strive to make employees feel that their contributions make a difference.

We believe that our Bank has obligations and responsibilities to the communities we serve, as a pillar of stability and facilitator of prosperity.

We believe the future belongs to those who challenge and change the present.

That’s our belief and our role for the next 200 years.


Our Bank’s Strategy

We support the prosperity and economic development of Serbia.

We invest in the financial health of our clients and employees.


We strive towards one of the leading positions in our market, by:

  • Actively working on improving the financial health of our clients, employees and community at large
  • Providing our clients with the best user experience, consistently and with dedication
  • Being focused on meeting our customers' needs and ambitions by using advanced technologies


ESG Strategy

We want to create long standing value for our company and our clients in order to enable them to reach new markets and to expand to the existing one. We believe that proper ESG set up leads to higher value creation.

We’re sharing the global vision for sustainable role with ESG perspective in all our services. Addressing all aspects of climate change is our obligation and only way to enrich our business.

Our strategy is designed to ensure that ESG is a staple that helps clients in order to make a positive difference and impact on society.


Financial Health

Financial health and sustainability both guide our business model toward creating value not only for our clients, our employees, but also our entire community.

Only if we are financially healthy will we be able to assist companies and individuals in building their financial health.

It is our duty and responsibility to support and empower citizens by promoting financial literacy, so that they are able to make better financial decisions and take control of their financial future.

We wish to improve the financial literacy of citizens of all ages, as that is the path towards creating and empowering the community of educated and financially healthy individuals who believe in themselves.



With the acquisition of Novosadska Banka, the oldest financial institution in our country, Erste Bank launched its business operations in Serbia back in 2005.

Since then, we have sought to use all our resources to meet the diverse financial needs of citizens, businesses and local communities with innovative, quality and relevant products and services.

Continuously investing in digital development, with more than 1200 employees in 87 branches in 50 towns across Serbia, we work every day to further enhance our clients' user experience and increase their satisfaction.

We possess extensive international and local experience, creativity in our approach to business, as well as commitment to the sustainable future of our employees, clients and communities in which we operate.


General Information