Your Opinion Matters to Us

Dear customers,

We want to ask you to share with us your opinion about the quality of our services and your views about your satisfaction with your cooperation with Erste Bank so far.

If you have any objection, advice or proposal that would help us improve our services and our offer to customers, please send us a letter.

Thank you in advance for your time, as well as for your useful suggestions.

We would also be pleased to talk with you in person and find a solution if there is any problem or if you want to present to us your proposals for improving cooperation. You may also obtain and complete the Your Opinion Matters to Us form in one of your branches.

If your opinion relates to our operations with retail customers or entrepreneurs, you may contact us at the following address:

Erste Bank a.d. Novi Sad, Consumer Analysis and Research Department / Marketing Division, 

Milutina Milankovića 11b, 11070 Novi Beograd

Telephone: +381 11 201 5074

zalbe.stanovnistvo@erstebank.rs, zalbe.mikro.preduzeca@erstebank.rs

 

If your opinion relates to our corporate banking operations, you may contact us at the following address:

Erste Bank a.d. Novi Sad

Bulevar oslobođenja 5, 21000 Novi Sad

Telephone: +381 21 480 95 12

zalbe.preduzeca@erstebank.rs

 

Give us a chance!

Respectfully,

Consumer Analysis and Research Department / Marketing Division

Erste Banka